"My mother, aged 93, at the time had lived in the same road all her life in a city. Due to failing health and short term dementia there was no choice but to place her in care. My mother has been treated at Grosvenor at all times with dignity, respect, kindness, and caring ways. All the staff are lovely and thoughtful. Nothing is too much trouble, making residents as comfortable and happy as possible. Activities take place every day. I have peace of mind that my loved one is being looked after 24/7 - thank you Grosvenor."
Valerie B, Daughter of Resident at Grosvenor House
"It was a daunting concept that my mother of 94 could no longer be cared for in her own home and with all the bad press regarding care homes I set about the task of finding what I hoped would be the best for her and buck all the negative publicity. The moment I walked into Grosvenor House I knew that this was the place for her and over four months later I know that I could never have made a better decision. It is an outstanding perfectly clean and fresh smelling home in beautiful surroundings, in my mother’s words it is her ‘holiday home’. The home is second to none in every respect I just cannot fault it in anyway. From the owners, the management, the nursing staff, the carers and all the back room staff everyone is fantastic, they treat all the residents with respect and enormous dignity and they work very hard but always have a smile on their face and a happy chat to accompany it. The same respect and kindness is shown to everyone who visits and for those residents who are bed bound there is an incredible feeling of warmth shown by everyone towards a concerned relative. It is a joy to visit. The chef is superb and the food fantastic. I have to mention also the effort that goes into entertaining the residents, the home employs a full time entertainments girl and she is so full of life that even the most infirm of the residents come alive. For those who have fears of care homes, forget them this is the perfect place."
Frantisek Geisler, Relative of Resident at Grosvenor House
"All staff at the home are helpful and very caring to my father, it is a big decision as to where we would place my father and we are very happy with our choice. The entertainment for the residents and the food is extremely good especially the chefs cake!!! Satisfied."
Paul Rollings, Relative of Resident at Grosvenor House
" Tutnall Hall is a very special place, where the Residents are looked after to a very high standard. Nothing is too much trouble and you can have a laugh and joke with the staff. My mum is very happy here and has come on leaps and bounds since she was admitted.
Raymond, Son of relative of Resident at Tutnall Hall